Terms of Service

Last updated: April 23, 2026

These Terms of Service ("Terms") govern your access to and use of the website at arlo-ventures.com and any related services operated by Arlo Ventures, LLC ("Arlo Ventures," "we," "us," or "our"). By using the site, you agree to these Terms. If you do not agree, do not use the site.

Each product operated by Arlo Ventures (for example, Nuvo) is governed by its own product-specific terms and privacy policy, which apply in addition to these Terms.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the site. By using the site, you represent that you meet these requirements.

2. Use of the Site

You agree to use the site only for lawful purposes and in a manner consistent with these Terms. You may not:

• Attempt to gain unauthorized access to any portion of the site or its systems;
• Interfere with or disrupt the site's operation or security;
• Use automated tools to scrape, harvest, or mass-download content without our written permission;
• Use the site to transmit malicious code, spam, or harassing content;
• Impersonate any person or misrepresent your affiliation with any person or entity.

3. Intellectual Property

All content on the site, including text, graphics, logos, product names, and software, is owned by Arlo Ventures or its licensors and is protected by U.S. and international intellectual property laws. "Arlo Ventures," "Nuvo," and related marks are trademarks of Arlo Ventures, LLC. You may not use any of these marks without prior written permission.

4. Products and Services

This website describes products and services offered by Arlo Ventures. Use of any specific product (including creating an account, submitting data, or making payments) is subject to that product's own terms. We may introduce, change, or discontinue products at any time.

5. Pricing and Payments

Pricing for specific products is described on each product's website or in a separate agreement with the customer. Payments are processed by reputable third-party processors, including Stripe (card payments) and Dwolla (ACH transfers). By making a payment, you agree to the applicable processor's terms. Taxes are the customer's responsibility unless otherwise stated.

Refund Policy

Unless otherwise stated in a product-specific agreement:

• Subscription fees are billed in advance and are non-refundable for the then-current billing period.
• If you cancel, your subscription remains active through the end of the period already paid.
• If you believe you were charged in error, contact us at [email protected] within 30 days and we will review the charge in good faith.

6. Third-Party Links and Services

The site may include links to third-party websites or services. We do not control or endorse these third parties and are not responsible for their content, policies, or practices.

7. Disclaimers

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARLO VENTURES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

9. Indemnification

You agree to indemnify and hold harmless Arlo Ventures from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the site or violation of these Terms.

10. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the site will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on the site and take effect upon posting. Your continued use of the site after changes take effect constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms? Email [email protected] or write to: Arlo Ventures, LLC, Delaware, USA.