Privacy Policy

Last updated: April 23, 2026

This Privacy Policy describes how Arlo Ventures, LLC ("Arlo Ventures," "we," "us," or "our") collects, uses, and shares information when you interact with our website at arlo-ventures.com, our products (including Nuvo), or our services (collectively, the "Services").

1. Information We Collect

Information You Provide

• Contact information: name, email address, company name, phone number, and any message content you submit through our contact form.
• Account information (product users only): information you provide when creating an account with one of our products, such as clinic name, role, and business contact details.
• Payment information: if you transact with one of our products, payment details are collected and processed by our payment processors (including Stripe and Dwolla). We do not store full card numbers or bank account credentials on our servers.

Information Collected Automatically

• Usage data: pages viewed, referring URLs, browser type, device information, IP address, and approximate location.
• Cookies and similar technologies: we use cookies for essential site functionality and aggregate analytics. We do not sell this information.

2. How We Use Information

• To respond to inquiries submitted through our contact form.
• To provide, maintain, and improve our Services.
• To process payments and comply with financial and tax obligations.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with applicable laws, regulations, and legal requests.

3. Sharing of Information

We do not sell personal information. We share information only as follows:

• Service providers: vendors who help us operate our Services (hosting, email delivery, payment processing, analytics) under contractual confidentiality obligations.
• Legal and safety: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Arlo Ventures, our users, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information only as long as necessary for the purposes described above, or as required by law. Contact form submissions are retained for up to 24 months unless you request deletion sooner.

5. Security

We use industry-standard technical and organizational safeguards (including TLS encryption in transit, encrypted database backups, and restricted access controls) to protect personal information. No system is perfectly secure, however, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain uses. To exercise these rights, email us at [email protected].

7. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. International Users

Arlo Ventures is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Material changes will be announced on our website.

10. Contact

Questions about this policy? Email [email protected] or write to: Arlo Ventures, LLC, Delaware, USA.